Effective Date: July 15, 2025

Your Privacy Matters to Us

At Electric Supply Company, Inc. (ESCO), we’ve been built on trust and relationships since 1940. Just as we protect your electrical supply needs, we’re committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data when you visit our website, shop with us, or use our services.

Information We Collect

Personal Information: When you create an account, request a quote, or contact us, we may collect your name, company name, email address, phone number, billing and shipping addresses, and payment information. For our contractor customers, we may also collect license numbers and tax ID information for account setup.

Business Information: We collect information about your electrical supply needs, project requirements, purchasing history, and preferences to better serve you and recommend relevant products from our inventory of Siemens, Southwire, Bridgeport, 3M, and Halco products.

Website Usage: We automatically collect information about how you use our website, including your IP address, browser type, pages visited, and how long you spend on our site. This helps us improve your online experience and ensure our website meets your needs.

How We Use Your Information

We use your information to:

• Process orders and provide electrical supply services
• Send quotes and invoices for your electrical projects
• Communicate about your orders, account, and new products
• Improve our website and services
• Comply with legal requirements and maintain business records
• Send occasional updates about new products, services, and company news (only if you opt in)

How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

• Service providers who help us operate our business (shipping companies, payment processors, IT support)
• Legal authorities when required by law or to protect our rights
• Business partners only with your explicit consent

Your Rights and Choices

Account Access: You can access and update your account information anytime by logging into your account or contacting us directly.

Marketing Communications: You can opt out of promotional emails by clicking the unsubscribe link in any email or contacting us directly.

Data Correction: If you believe any information we have about you is incorrect, please contact us and we’ll promptly correct it.

Account Deletion: You can request to delete your account by contacting us, though we may retain certain information for legal and business purposes.

Security Measures

We protect your information using industry-standard security measures including encrypted data transmission, secure servers, and restricted access to personal information. Our team is trained on privacy best practices, and we regularly review our security procedures.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or how we handle your information, please contact us:

Electric Supply Company, Inc.
935 Texas Ave
Shreveport, Louisiana 71101
Phone: 318-222-0392
Email: info@electric-supply.com

Local Ownership, Local Trust

As a locally-owned business serving Louisiana since 1940, we understand the importance of trust and community relationships. Your privacy is just as important to us as providing you with quality electrical supplies and expert service. When you shop at ESCO, you’re not just getting great products—you’re supporting a local business that’s committed to protecting your privacy and serving our community.

This privacy policy reflects our commitment to transparency and customer service. For questions about our electrical supply products, services, or this privacy policy, our knowledgeable team is here to help.